£5M Insurance
Every Session Protected
Every charging session is covered by comprehensive £5M liability insurance. That is 150% more than competitors. Charge with complete confidence.
How it works
Up and running in seconds.
Automatic coverage
Activates automatically every session. No forms needed.
Comprehensive protection
Property, injury, and equipment damage all covered.
Instant claims support
File a claim in the app with 24-hour response.
Why people use it
Industry-leading £5M coverage
Our £5M liability insurance is 150% higher than competitors who offer just £2M. Superior protection for both hosts and drivers on every session.
Property damage protection
Full coverage for accidental damage to host property or vehicles. Drive away knowing you are protected against any unlikely event.
Personal injury coverage
Comprehensive protection for both drivers and hosts. Medical expenses, liability claims, and more. Peace of mind included.
Equipment protection
Charger damage during sessions is covered. Hosts can share their charger knowing their equipment is protected by insurance.
What people say
"Knowing I'm covered by £5M insurance makes such a difference. I can share my charger without worrying about liability or damage. Total peace of mind."
"I checked what other apps offer and it's only £2M. NeighbourCharge has 150% more coverage. Shows they actually care about protecting users properly."
"Had a minor issue with a charger and the insurance team sorted it within 48 hours. Didn't cost me or the host anything. Brilliant service."
"As a host I was nervous about strangers using my charger. Then I saw the £5M coverage and thought, why not? Three months in and I haven't had a single issue. The insurance is just there if you need it."
Frequently asked questions
How much insurance coverage do I get?
Every charging session is automatically covered by £5M liability insurance. This is 150% more than competitors who typically offer £2M. Coverage includes property damage, personal injury, and equipment damage.
Do I need to do anything to activate insurance?
No. Insurance activates automatically for every charging session. There are no forms to fill, no extra steps, and no additional cost. You are covered from the moment you plug in.
What happens if there is damage or an incident?
File a claim directly in the app within 48 hours of the incident. Our insurance team will respond within 24 hours and guide you through the process. Both hosts and drivers are protected.
Is this better than competitor insurance?
Yes. Our £5M coverage is 150% higher than the industry standard £2M offered by competitors. We believe in superior protection for our community.